Refunds
In short
- Ask within 14 days of any payment and you get it all back. No questions asked.
- After 14 days, cancel any time and keep Sync until the period ends.
Full refund within 14 days
If you're not happy with Sync, ask for a refund within 14 days of a payment, the first one or a renewal, and I'll refund all of it. You don't need to give a reason.
How to ask
Email [email protected] from the address on your account, or use the link in the receipt Paddle sent you. Paddle, the reseller, sends the money back to the card or account you paid with. It usually shows up within 5 to 10 working days.
After 14 days
You can cancel any time from your account page or your Paddle receipt. You keep Sync until the end of the month or year you've paid for, and you won't be charged again. I don't refund part of a period, except where the law says I must, or if I close Sync.
Free trial
The 30-day Sync trial is free and doesn't ask for a card, so there is nothing to refund. When the 30 days end, sync stops unless you pay. Your lists stay on your devices.
Your legal rights
This policy adds to your rights under consumer law; it doesn't take any away.